Refund Policy

Refund Policy

Last updated: 10-24-2025

Thank you for shopping with ByteBuddy. We aim to provide products that make your life easier and enhance your space. If you are not completely satisfied with your purchase, we’re here to help.

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1. 30-Day Risk-Free Guarantee

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return:

The product must be an eligible item for return. Please check each products description before purchasing to make sure returns are eligible for said product.

The item must be unused and in the same condition you received it.

It must also be in its original packaging.

You must provide proof of purchase (order number or receipt).

Please contact us first before sending any returns.

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2. How to Request a Return

To start a return, email us at support@bytebuddy.shop with:

• Your order number

• The reason for your return

• Photos or videos (if applicable, such as for defective products)

Once your return is approved, we’ll send you the return address and shipping instructions.

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3. Return Shipping

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping service — we are not responsible for lost packages.

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4. Refunds

• Once your return is received and inspected, we’ll notify you of approval or rejection.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

If your refund takes longer than expected, contact your bank or card issuer as processing times may vary.

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5. Damaged or Defective Items

If you received a damaged or faulty product, please contact us within 7 days of delivery with photos or a short video, and we’ll send a replacement or issue a refund at no cost to you.

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6. Late or Missing Refunds

If you haven’t received a refund after 10 business days:

1. Check your bank or credit card account again.

2. Contact your payment provider.

3. If you’ve done all of this and still have not received your refund, email us at support@bytebuddy.shop.

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7. Non-Returnable Items

Certain items cannot be returned:

• Gift cards

• Downloadable software or digital products

• Items marked “Final Sale”

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Contact Us

For any refund or return questions, reach us at:

📧 support@bytebuddy.shop

🌐 https://bytebuddy.shop